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Delivery

Delivery times depend on where you live and where we send your purchase from.
Se You will be informed of your delivery time when you check out, before you pay for your order.

Normal delivery times are:  

Spain 1 working day,
Germany 1 working day for major cities up to 3 working days in smaller towns.
Other EU countries 3 to 4 working days.
Europe outside EU up to 5 days,
UK before and after Brexit 3 days.
USA, Mexico, Canada: 3- 4 days to major cities, up to a week otherwise.
Rest of World: up to 30 days.

Our warehouse is open from 10am to 7pm and orders received after 3pm count as being received the following day.

Delivery costs:

Spain and Germany 5 euros, free for purchases over 200 euros.
Rest of EU, 15 euros, free for purchases over 200 euros.
Europe Outside EU, 20 euros. You may need to pay import taxes additionally.
USA, Canada, Mexico 50 euros, 25 euros on purchases over 250 euros. You may need to pay import taxes additionally.

You will be sent a tracking number when we send your order.  

Returns 

EU: Please note that you must pay courier return of any articles with size problems and subsequent re-delivery costs. But you have up to 30 days to make a return. We do not accept returns of sex toys or underwear.

Outside EU: we do not accept returns from outside the EU.

Returns to:  

Contact first: online@boxerbcn.com
Online Returns, Boxer Barcelona, Diputació 184-186, Barcelona 08011, Spain

Or in Germany to:
Contact first: berlin@boxerbcn.com
Online Returns, Boxer Berlin, Eisenacher Strasse 11, 10777 Berlin, Germany

Packaging:

Items are checked thoroughly before sending and packaged well and discreetly.